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We have received credible information that Bank of America's home retention department out of Houston, TX group is erroneously sending personal account information to other Bank of America customers that should not be receiving it. We would like to find out if this is a widespread situation, so if are a Bank of America customer, please let us know if you have received paperwork with someone else's name on it, but with your address. You can reach us at This email address is being protected from spambots. You need JavaScript enabled to view it.. And you also might want to call Bank of America's Home Retention Group about this. They can be reached at (877) 422-1761 from 8 AM to 10 PM Eastern, and 9 AMĀ  to 6 PM Saturday. You can also write them at: Home Retention Group 9700 Vissonnet St. Suite 1500, Houston, TX 77036.